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During a particularly harsh day this winter, there were 26 fires in a 24-hour period. What, exactly, does it take for the Red Cross to respond to these disasters? Following is a true-life account of our response to a fire in Brooklyn:

 

26 Fires in 24 Hours

Check Out the Red Cross in Action

2:57 p.m. Fire!

The Red Cross Emergency Communications Center learns over the Fire Department scanner, which is always on, that an apartment building on Lenox Road in Brooklyn is on fire. The dispatcher confirms the fire with the Fire Department and immediately deploys an Emergency Services Responder.

3:02 p.m. Second Alarm! 

The fire has increased in intensity – the Fire Department assigns a second alarm response. The Red Cross dispatcher contacts a Field Operations Supervisor to alert him about the fire and its location.

3:10 p.m. Three Alarms!


Washington Heights Fire Leaves Fifteen Families Homeless
 
Video copyright 2003 NY1 News, used by permission.

Six minutes later the fire has escalated to a three-alarm blaze. While the Field Operations Supervisor heads out to the scene, the rest of the Disaster Services staff springs into action by recruiting volunteers who will help the families who live in the burning building. A trained Red Cross worker rushes to the scene and begins providing families with food, clothing, medicine and other necessities. The Emergency Response Vehicle (ERV) provides hundreds of cold drinks on this very hot day for both the families and the emergency personnel working to control the fire.


 
 

3:27 p.m. The fire rages on! 

The Fire Department elevates the seriousness of the blaze to a four-alarm fire.

3:59 p.m. Red Cross personnel are at the chaotic scene.

Many displaced residents mill about watching in dismay as their home and belongings burn. Concerned neighbors come to the scene to try and help.

Red Cross representatives register residents and work with the fire department and the Office of Emergency Management to develop a plan to help the families in the coming days.

4:16 p.m. Red Cross work continues.

Staff members report that there are 20 to 25 apartments per floor. We are looking at potentially 250 apartments affected.

5:24 p.m. Under control, at last.

The fire is extinguished. After making sure that there are no areas still burning, the Fire Department leaves the scene and leaves the residents in the good hands of the Red Cross.

7:09 p.m.

Red Cross experts determine that one wing of the building has been directly affected with water and/or fire damage.


Stairwell Collapses In Manhattan; FDNY Fears Building May Be Unsafe

Video copyright 2003 NY1 News, used by permission.

7:10 p.m. The Red Cross opens a Reception Center at
a local school.

Now displaced residents are provided with hot meals and a cool place to stay. Those who have lost everything are given an allowance for clothing and food, and for medications and eyeglasses lost in the fire. Trained social workers and volunteer mental health counselors provide emotional support to those who need it. And residents of the building who have no relatives or friends with whom they can stay are brought to a local hotel.

8:30 p.m. During the next five hours, registration continues. 

Food is served to newcomers and those who have returned from work to find that their apartment has been damaged in the fire.

The Reception Center remains open for three more days in order to help people get back on their feet.

 


As the leader of the weekly Disaster Action Team that roams the city searching for ways to help victims of an emergency, Nick Graziano is an incredible volunteer. Click here to see what the New York Daily News wrote about him.

 

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