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How the Red Cross Helps Members of the Military


NY1 For You: Red Cross Helps Families Stay In Touch With Members Of Armed Services

Video copyright 2003 NY1 News, used by permission. 

 

With thousand of military personnel still stationed in Iraq, the American Red Cross continues to be the vital communications link between service men and women and their families at home. We send messages about important news, such as a child’s birth, a serious illness or the death of a loved one anywhere in the world, including ships at sea, embassies and isolated military units.
 


 

Red Cross Finds Soldier in Time
for Mother's Surgery

Connecting a Mother and Son
(0:43min - 441Kb)
Video copyright 2003

When Gabriella Szilagyi found that she had to have a serious spinal operation, it was important to her that her son be at her side since she had no other family to help her through the ordeal. Because he was stationed abroad with the Army, she had no way to reach him directly and turned to the Red Cross for help. Red Cross case workers confirmed her condition with her doctor and tracked down her son in Korea.

Within hours of her call to the Red Cross, her son contacted her and soon rushed home to be by her side for the surgery. He stayed with her for 20 days during her recovery. The surgery was a success and according to Gabriella, “without the unselfish coordination and effective assistance of the American Red Cross, I would have had to face a major emergency surgery totally alone.”

Armed Forces Emergency Services Connects a Family

With her son Jason Gochez serving with the military deep in an unknown location in Iraq, Analigia Balmaseda from Brooklyn was worried when she hadn't heard from him in more than a month and was unable to contact him directly.

“We kept watching TV, trying to see if we could see him. We were calling everywhere to find out what was going on, but no one was able to tell us anything about his whereabouts.” Analigia said. “It was so difficult on all of us, especially on my father, who hadn’t been feeling well.”

Analigia and her father, Vincent Balmaseda, contacted the Red Cross and spoke with an Armed Forces Emergency Services (AFES) case worker. Red Cross staff worked with the military and arranged for a message to be sent to Jason that his family was concerned. When he received the message, Jason received permission to call his family.

“We heard from him a few days after we sent the message. It was so great to talk to him,” Analigia said. “If it hadn’t been for the Red Cross, he wouldn’t have been able to call us. Everybody at the Red Cross was so helpful. They were there for us 24 hours a day. Our case worker was incredible. She was particularly comforting to my father and you could tell how much she cared.”

Upon Jason’s return to the U.S., he went to visit the American Red Cross in Greater New York with his grandfather, mother and sister to thank their caseworker in person for going the extra mile. “It was so nice to meet them and know I was able to help,” the caseworker said.

 

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