Client Casework: Providing Emergency Assistance is an instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client's immediate disaster-caused or disaster-aggravated needs. 

This learning experience consists of a series of short instructor and video presentations interwoven with class discussions, which focus on the skills, knowledge and attitudes required of a Red Cross caseworker. This learning experience culminates in an interactive, hands-on simulated activity during which participants are provided the opportunity to conduct interviews, assess client needs and determine the appropriate assistance, using the tools and resources available to caseworkers.

Sign up for an available course below.

Prerequisites: