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American Red Cross
For Individuals

General Support Specialist (West Point)
Department: West Point Center
Location: West Point, NY
Responsibilities: The General Support Specialist responds to inquiries from the public, answers general questions and refers specific calls to the appropriate staff person; schedules appointments; and performs other general clerical duties. Responsibilities may increase based on the abilities and inclination of the volunteer.
Qualifications: Excellent Communication Skills
Outstanding Organizational Skills
Proficient in Microsoft Office Applications
Ability to handle a high volume of phone calls
Excellent customer service skills
Training: Volunteer Orientation
Time Commitment: One 4 – 8 hour shift per week between the hours of 9am and 5pm
How to Apply: Register for Volunteer Orientation

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