| Sales and Customer Service Representative, Products & Sales |
| Reports To: |
Senior Manager, Products & Sales |
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| Department: |
Safety & Preparedness |
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| Location: |
Manhattan |
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| Category: |
Part-Time |
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| Primary Function: |
Serves as the retail sales and customer service representative in the Red Cross Store to assist and support customers, instructors and Authorized Providers. |
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| Responsibilities: |
1. Provides course information, assists with product, equipment purchases and rentals. Assists instructors/trainers in the selection of appropriate products for their training needs.
2. Participates in monthly inventory counts of products and equipment at ARC/GNY locations.
3. Receives and processes orders for direct sale, to be held for pick up or to be shipped to customers.
4. Verifies incoming shipments, applies prices to products and replenishes stock on store shelves.
5. Assists with various administrative functions related to sales and rentals. Answers phones, prepares reports, deliver cash and checks to Finance.
6. Perform other duties and special projects as required.
7. Participate in the Disaster Services Human Resources (DSHR) system and be available for local assignments as needed. |
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| Qualifications: |
Education: High School Diploma or equivalent. Associate’s degree preferred.
Experience: Minimum of two years customer service or retail sales experience.
Related Skills: Excellent communication skills and strong customer service orientation. Excellent interpersonal skills. Detailed oriented with the ability to work well under pressure and in a fast paced environment. Knowledge of office systems, MS-Office preferred.
Other Requirements:
Must learn and utilize the Point of Sale System and Outlook.
Must wear appropriate business attire.
Ability to lift 25 lbs., including but not limited to books and materials.
Regular moving and stocking of supplies and equipment required. |
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| Salary: |
Commensurate with experience |
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| Benefits: |
Benefits for Part-Time Employees:
Medical Plan (including domestic partner coverage)
Dental Plan
Vision Plan
Basic and Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Dependant Life Insurance
Retirement/Pension Plan
401(k) Savings Plan
Worker’s Compensation
Employee Assistance Program (counseling/referral services)
Credit Union Membership
Accrue paid time-off days and sick days on a pro-rated basis |
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| How to Apply: |
Please send us your resume and cover letter, including the position you are applying for, your salary history and salary requirements.
To apply via e-mail, send these items to Recruiting1@nyredcross.org. Please list the position title in the subject line of the e-mail.
To apply via mail or fax, send these items to:
American Red Cross in Greater New York
Human Resources Department
520 West 49th Street
New York, NY 10019
Fax: 212-875-2357
Only candidates who are being considered will be contacted.
The American Red Cross in Greater New York is an Equal Opportunity Employer. |
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